CIO-SP3

The Chief Information Officer – Solutions and Partners 3 (CIO-SP3) is a 10-year Small Business Government-wide Acquisition Contract (GWAC) with a $20 billion ceiling. The contract vehicle is sponsored by the US Department of Health and Human Services (HHS), National Institutes of Health (NIH) Information Technology Acquisition and Assessment Center (NITAAC). As an acquisition tool, the CIO-SP3 vehicle provides federal or civilian agencies a mechanism for efficiently ordering IT solutions and services at equitable and reasonable prices, while helping to achieve their socio-economic contracting goals. Furthermore, the CIO-SP3 task areas are designed to support the Federal Enterprise Architecture (FEA) by supporting all IT services described in the FEA. CIO-SP3 task areas include: Health IT, CIO Support, Imaging, Outsourcing, IT Operations, Integration Services, Critical Infrastructure Protection and Information Assurance, Digital Government, Enterprise Management Systems, and Software Development. NGEN was awarded this contract in the 8(a) category.
To learn more about the CIO-SP3 Small Business GWAC at the NITAAC visit their website: NITAAC CIO SP3 for Small Business.

Teaming Partners

NGEN offers professional services in the following task areas:

 

Task Area 1 - IT Services for Biomedical Research, Health Sciences, and Healthcare

The objective of this task area is to support Biomedical Research, Health Sciences and Healthcare by performing studies and analyses and providing operational, technical, and maintenance services for the systems, subsystems, and equipment, some of which interface with, and are extensions to, information systems throughout the federal government. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

Health Sciences Informatic and Computational Services

Health Communication Support Services and Enhancements to Facilitate Integration and Data Exchange at the Federal, State, and Local Level

Integration of Health Systems Across Federal Agencies and Public and Private Healthcare Systems

Modernization and Enhancement of Existing Health IT Legacy Systems

Automation of Administrative and Clinical Processes

Biomedical Information Services

Biomedical Modeling, Visualization, and Simulation

Biosurveillance and Disease Management Support

Scientific Computing Services

IT Clinical Support Services

Telemedicine (e.g., mobile health/mHealth)

Healthcare Payment Processes and Fraud and Abuse in Medical Claims

Health Emergency Preparedness and Response to Include IT Support for Epidemic and Bio-Terrorism Simulations, Emergency Response Training, Exercise Support, etc.

Security of Healthcare and Biomedical Research Systems

IT Service Management

Healthcare Systems Studies

Natural Language Processing Software and Services (Biology/Medicine Focus)

Medical Computer-based Training

Standards Development for Health IT Services

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Task Area 2 - Chief Information Officer (CIO) Support

The objective of this task area is to support Chief Information Officers (CIOs) in implementing laws, regulations, and polices and to facilitate evolving CIO practices. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

IT Governance Process Development and Management

Workforce Management

Capital Planning and Investment Control Support

Independent Verification and Validation

Agency Information Technology Architecture Support

IT Portfolio Analysis

Risk Management

Program Analyses and Implementation (including Business Cases Analysis, Cost/Benefit Analysis and Cost Effectiveness Analyses)

IT Organizational Development

Program Management Office Support

Advisory and Assistance Services

FEA Alignment Support Services

Market Research

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Task Area 4 - Outsourcing

The objective of this task area is to provide the Information Technology (IT) infrastructure and IT services required to assume management and operations of government IT resources and IT business functions. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

Program Management

Management of Call Centers

Network Operations and Web Management Support

Leasing of Hardware and Software

Tools and Applications (including Application Service Provider)

Hardware/Software Maintenance

Transition Planning

A-76 Studies Specific to IT Operations or Support

Data Base Administration and Data Storage Management

Backup and Recovery Services System Console Operations

Production Control and Management

Asset Management (including Radio Frequency Identification [RFID] Tracking)

IT Acquisition Management

Desktop Computing as a Unified Service

Managed IT Services Support

IT Impact Analyses

Workflow Management

Implementation of Standards (e.g., International Organization for Standardization (ISO) 9000, Capability Maturity Model Integration (CMMI), IT Services Management)

Solution Leasing

Software-as-a-service (SaaS)

Cloud Computing

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Task Area 5 - IT Operations and Maintenance

The objective of this task area is to support the operation and maintenance of IT systems, keeping IT systems viable with supported vendor releases or off-the-shelf applications software upgrades. Operations and maintenance on IT systems shall include all software and hardware associated with mainframes, client/server, web-based applications, and networking. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

Operational Support

Software Maintenance and Upgrades

Telecommunications Maintenance (Data, Voice, Images, including Wireless)

Infrastructure Management Services (IMS)

Configuration Management

Network/Hardware Support

Help Desk/IT Support

Resource Management

Backup and Recovery Management

Installation, Configuration, and Tuning

Electronic Software Licensing Services including license: deployment, management, tracking, upgrading, etc.

System Management

IT Training

IT Operation and Maintenance Planning

Data Quality Management

Transformation Services

Continual Service Improvement

Balanced Scorecard for Operations

IT Infrastructure Optimization

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Task Area 6 - Integration Services

The objective of this task area is to support the development and deployment of integrated information systems, which includes the integration of technical components, information technology components, organizational components and documentation. Integration projects can support a wide range of agency functions. In the healthcare and research domain, medical imaging systems, patient management systems, clinical management systems, and laboratory management systems are often provided via integration of commercial components with existing infrastructure. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

Infrastructure Engineering, Development, Implementation, Integration

Enterprise Application Integration

Gap Analysis and Bench-marking

Data Migration and Integration

Acquisition Support

Risk Assessment

Open Source Integration

Enterprise Data Management

Collaboration Tools

Business Process Re-engineering

Test and Evaluation Services

Financial Analysis

Feasibility Studies

Requirements Analysis

System Design Alternative (SDA) Studies

Systems Engineering

Architecture Validation and Verification

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Task Area 7 - Critical Infrastructure Protection and Information Assurance

The objective of this task area is to support and the protection of critical infrastructure, assurance of agency information, and operations that protect and defend information and information systems by ensuring confidentiality, integrity, availability, accountability, restoration, authentication, non-repudiation, protection, detection, monitoring, and event react capabilities. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

Cyber Security

Critical Infrastructure Asset Identification and Configuration Management Databases

Information Assurance of Critical Infrastructure

Risk Management (Vulnerability Assessment and Threat Identification)

Facility Protection Planning

Information Systems Security

Security Operations Center Development and Operations Management

Application Security

Disaster Recovery

Critical Infrastructure Continuity and Contingency Planning

Incident Response Planning and Execution

Security Certification and Accreditation

Training and Awareness Programs

Exercises and Simulation

Federal Information Security Management Act (FISMA) Implementation Support

Health Insurance Portability and Accountability Act Implementation Support

Cryptographic Support and Services

Record Management

Public Key Infrastructure

Trusted Internet Connections implementation

Security Review and Analysis of Automated Information Systems

Identity Management and Assurance

Intelligent, Automated Data Collection and Analysis

IT Forensics and eDiscovery

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Task Area 8 - Digital Government

The objective of this task area is to support government services that are provided through digital, electronic means, creating a transparent interaction between government and citizens (G2C government-to-citizens), government and business enterprises (G2B government-to-business enterprises) and government interagency relationships (G2G – government-to-government). A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

Data Warehousing and Data Mining

Business Intelligence

Web Development and Support

Electronic Commerce and Electronic Data Interchange

Customer Relationship Management

Knowledge Management (IT-based sharing/storing of agency individuals knowledge)

IT Enhanced Public Relations

IT Strategic Planning

Records/Document Management

Business-to-Government (B2G) Solutions

Communications Management

Accessibility Services (508 and 504 compliance)

Automated Abstraction, Taxonomies, and Ontologies

Deep web and federated searching

Computational linguistics and machine-based translation

Telecommuting Support Services

Interactive Marketing

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Task Area 9 - Enterprise Resource Planning

The objective of this task area is to support the operation and maintenance of IT systems, keeping IT systems viable with supported vendor releases or off-the-shelf applications software upgrades. Operations and maintenance on IT systems shall include all software and hardware associated with mainframes, client/server, web-based applications, and networking. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

ERP Package Implementation

Integration of Business Systems

Business Consulting Services

Business Transformation and Business Process Re-engineering

Business Systems Modernization

IT Software Package Selection

ERP IT Infrastructure

ERP Infrastructure Planning, Installation, and Tuning

Performance Load Testing

ERP End User Training

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Task Area 10 - Software Development

The objective of this task area is to develop customized software applications, database applications, and other solutions not available in off-the-shelf modular software applications. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

Requirements Analysis, Design, Coding, and Testing

Production Deployment

Application Prototyping

Multimedia Software for Patient/Staff Education

Program Evaluation Software

Administrative and General Decision Support Software

Business Intelligence and Analytics

GIS-Enhanced Planning and Program Evaluation Software

Web 2.0 Development and Management

Database Development and Management

Clinical Protocol and Quality Assurance Decision

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Contract Documents

CIOSP3 – Price List – 75N98119D00069 – NGEN LLC

Benefits

CIO-SP3 Small Business contract holders go through a comprehensive review process that includes evaluations of their technical capabilities, past performance, price, and cost. This enables Contracting Officers to use simplified evaluations at the task order level, resulting in significant savings in time, money, and resources. The benefits of using the CIO-SP3 contract are summarized as follows.

Faster: Streamlined ordering and procedures under FAR Subpart 16.505 save time, money, and resources. Synopsizing or posting on FedBizOpps is not required.

Easier: Secure, web-based electronic-Government Ordering System (e-GOS) automates task order competition, management, awardee selection, and notification. No special Delegation of Procurement Authority is required by NITAAC.

Cost Competitive: Best available ceiling rates negotiated at master contract level; task order competition drives rates even lower.

Control: Task orders are placed directly by agency with end-to-end management by the procuring Contracting Officer. Customized terms, conditions, and additional labor categories are easily added.

Contracts: Agile and flexible in support of all contract types, modular contracting, and CONUS/OCONUS procurements.

Customer Service: NITAAC provides a response to any contractual, technical, or procedural question within one hour. NITAAC offers free SOW/SOO assessments on every order returned within one day. NITAAC provides free on-site training to potential Government customers.

Low Agency Fee: NITAAC’s 0.55% contract access fee is capped at $150,000 on any task order base or optional period (not to exceed 12 months) with funding in excess of $20 million. There is no additional charge for value-added services and support.

Payment Terms: NGEN requires all payments to be made within 30 calendar days of receipt of invoice.  We do not offer a discount for prompt payment.

Eligible Users

All Federal civilian and DoD agencies

NGEN Program Manager

Terry Speigner
Phone: (301) 531-9700
ciosp3@ngen.com

(301) 531-9700