Backup-as-a-Service (BaaS)

Managed backups built for continuity and data integrity.

Avoid backup gaps with managed protection from a 30+ year IT services provider.

Reduce recovery uncertainty with structured backup planning aligned to ISO-certified operations.

Protect mission-critical data with support from an MSSP serving 100+ organizations.

Simplify continuity planning with tailored BaaS delivered by certified IT professionals.

Control operational risk with affordable backup support from an award-winning MSP.

Request a Quote for our Backup-as-a-Service (BaaS)

Trusted By

Confidence Built Through Reliable IT Service

Organizations trust NGEN for consistent support, practical guidance, and continuity-focused IT.

NGEN helped us migrate off Google suite and into Microsoft as well as setup a shared drive, managed permissions and advised on data security. They host webinars and have a wealth of experts that are available and swift! Technology can be very frustrating but with a team like NGEN in your corner, you are set up for success!

Jessica Farrell
The Vandenberg Coalition

Been an IT and Cyber client for 3 years. Outstanding professional service. Their proactive approach keeps our downtime nominal and our systems safe. My staff loves the team at NGEN.

Timothy Smoot
Meridian Management Group, Inc.

I would recommend NGEN without hesitation to anyone looking for the highest quality technology solutions and service. I was blown away by their level of expertise and even more so, their customer service.

Jake Mason
DataBridge Sites

NGEN transformed the way we manage IT support across our organization. What used to feel fragmented and reactive is now structured, responsive, and dependable. Their help desk team delivers consistent 24×7 support, and issues are resolved faster with clear communication at every step. We’ve seen a measurable improvement in system uptime, staff productivity, and overall confidence in our IT environment. Most importantly, their proactive approach to monitoring, security, and continuous improvement has helped us stay aligned with our operational goals while maintaining the high standards required in healthcare. NGEN truly operates as an extension of our team.

John Doe
Non-Profit Industry

When the incident occurred, NGEN’s response was immediate and decisive. Within minutes, they detected the suspicious activity, secured the compromised account, and prevented any further spread across our environment. What stood out most was how seamlessly everything was handled—there was no disruption to our operations, and our team remained fully supported throughout the process. Their layered security approach and automated response capabilities gave us confidence that threats are not just detected, but contained before they can cause real impact. NGEN has strengthened both our security posture and our trust in having the right partner protecting our organization.

Mark Brown
IT Industry

They’re great at what they do!! Best MSP in the DMV area and all the techs are knowledgeable at what they’re doing. Keep up the great work!

Money Family 2
Private Firm

Backup Resilience for Mission-Critical Operations

Healthcare Advocacy Organization | Help Desk Optimization and Strategic Support Pipeline

Healthcare Advocacy Organization | Help Desk Optimization and Strategic Support Pipeline

A leading healthcare advocacy organization partnered with NGEN to streamline IT support operations, improve system reliability, and strengthen security through a scalable, ITIL-aligned help desk framework.
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Cybersecurity Incident Response | Real-Time Threat Detection and Containment

Cybersecurity Incident Response | Real-Time Threat Detection and Containment

An organization partnered with NGEN to rapidly detect, contain, and remediate a credential-based cyber threat, ensuring zero business disruption while strengthening long-term security resilience.
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Business Client | High-Quality IT Support with Exceptional Customer Service

Business Client | High-Quality IT Support with Exceptional Customer Service

A business partnered with NGEN to improve IT reliability, gain expert technical support, and enhance overall service experience.
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Regional Business | Reliable Managed IT Support with Skilled Engineers

Regional Business | Reliable Managed IT Support with Skilled Engineers

A DMV-based business partnered with NGEN to improve IT reliability and gain access to knowledgeable technical support.
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Educational Institution | Scalable IT Infrastructure for Digital Learning

Educational Institution | Scalable IT Infrastructure for Digital Learning

An academic institution partnered with NGEN to modernize IT systems, support digital learning, and improve overall system reliability.
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Our Awards

Managed BaaS Capabilities Built Around Continuity

Practical backup and recovery support

NGEN helps assess your backup needs against business priorities, data sensitivity, recovery expectations, and operating constraints. The process supports clear decisions around what should be protected, how often backups should occur, and how recovery planning should align with continuity goals.

This structured approach helps reduce gaps, improve accountability, and make backup services part of your broader IT governance and risk management strategy.

Managed backup oversight helps keep protection consistent as your technology environment changes. NGEN supports backup service execution through organized monitoring, review, and service management practices, helping you identify issues before they become larger operational risks.

With certified IT professionals and more than 30 years of experience, NGEN brings the professionalism and attention to detail needed for mission-critical information technology services.

Recovery readiness depends on more than having stored backup copies. NGEN helps connect backup services to practical recovery planning, so your organization can better understand restoration priorities, dependencies, and business impact when disruption occurs.

This supports stronger continuity planning, clearer decision-making, and a more reliable path to restoring access to important systems and data when needed.

Backup retention should reflect your operational needs, internal policies, and data integrity requirements. NGEN helps structure backup retention considerations so your organization can balance accessibility, risk reduction, and cost efficiency without creating unnecessary complexity.

The result is a tailored backup approach that supports compliance objectives and continuity planning while remaining manageable for your team.

BaaS works best when it fits into your broader infrastructure, cybersecurity, and disaster recovery environment. NGEN supports integration across servers, networks, end-user systems, and centralized infrastructure management, helping reduce silos in your data protection strategy.

This business-first approach supports secure operations, smoother administration, and ongoing technology alignment with your goals.

NGEN provides backup support through an ITIL-aligned service delivery framework focused on consistency, accountability, and ongoing improvement. Reporting, documentation, and service coordination help your organization maintain visibility into backup posture and recovery readiness.

With award-winning IT services and support for more than 100 organizations, NGEN brings dependable execution to critical data protection needs.

Our Partners

Proven Experience Behind Your Backup Strategy

100

Businesses Trust

30+

Years In Business

10-Yr

Contract Term

Backup-as-a-Service (BaaS) Protect Critical Data With Managed Backup Support section image 1

Protect Critical Data With Managed Backup Support

Backup-as-a-Service gives your organization a managed, practical way to protect critical data without adding unnecessary burden to internal teams. NGEN helps structure backup services around your operating environment, business priorities, and continuity needs, so protection is not treated as a one-time setup.

With more than 30 years of IT service experience, NGEN brings professionalism, consistency, and attention to detail to backup planning, monitoring, and recovery readiness. The result is a more organized approach to data protection, built to support uptime, data integrity, and ongoing technology alignment with business goals.

Backup-as-a-Service (BaaS) Build Recovery Readiness Into Daily Operations section image 2

Build Recovery Readiness Into Daily Operations

Effective backup services should do more than store copies of files. They should support recovery planning, reduce disruption, and give leadership confidence that critical information can be restored when needed.

  • Backup planning aligned to business and operational priorities
  • Support for servers, networks, and end-user data environments
  • Retention and recovery considerations based on continuity needs
  • Managed oversight from certified IT professionals
  • Integration with broader cybersecurity and disaster recovery planning

NGEN applies a business-first approach, helping you strengthen resilience while keeping the service practical, scalable, and affordable.

Plan a More Reliable Backup Strategy

Call (888) 984-8964 to reduce backup and recovery risk.

Request More Information
Backup-as-a-Service (BaaS) Strengthen Continuity With a Proven IT Partner section image 3

Strengthen Continuity With a Proven IT Partner

Data loss, system disruption, and recovery delays can affect productivity, service delivery, and decision-making. NGEN approaches BaaS as part of a broader operational continuity strategy, connecting backup execution with risk management, infrastructure management, and disaster recovery planning.

As an award-winning MSP and MSSP with integrated ISO 9001:2015, ISO 27001, and ISO 20000-1 certifications, NGEN delivers backup support through organized service delivery practices. You gain a collaborative partner focused on helping information, technology, and you work securely, smoothly, effectively, and efficiently.

Frequently Asked Questions

The backup-as-a-service (BaaS) solution provides managed protection for your critical data across servers, networks, and end-user environments. You receive tailored backup planning, automated and monitored backups, regular testing for recovery readiness, and oversight from certified IT professionals. The service also integrates with your existing cybersecurity and disaster recovery strategies, supporting business continuity and compliance.

Using backup-as-a-service (BaaS) helps you avoid data loss, reduce downtime, and maintain business continuity. Benefits include:

  • Consistent, automated backups managed by experienced IT professionals
  • Structured recovery planning to minimize operational disruption
  • Alignment with your business priorities and compliance requirements
  • Scalable and affordable protection as your organization grows

The backup process is designed around your operational needs, starting with an assessment of your data environment and business priorities. Backups are scheduled at intervals that match your recovery objectives, daily, weekly, or custom frequencies, ensuring critical data is always protected. Certified professionals monitor backup jobs, validate data integrity, and conduct periodic recovery tests to keep your backup plan reliable.

The setup timeline for backup-as-a-service (BaaS) varies based on your current IT environment but is typically completed within days to a few weeks. Costs are structured to be affordable and reflect the size of your data, required retention periods, and any specialized compliance needs. Flexible pricing models help ensure you only pay for the protection you need.

This backup service is built on over 30 years of award-winning IT experience and is delivered by a certified, US-based team with ISO 9001:2015, ISO 27001, and ISO 20000-1 credentials. Your organization benefits from a business-first approach that prioritizes operational continuity, data integrity, and ongoing technology alignment with your goals. The structured, ITIL-aligned service model provides the professionalism, consistency, and attention to detail required for mission-critical environments.